Frequently Asked Questions

A LITTLE CLARITY

Frequently Asked Questions

Helpful information for shopping Lorevanty wall art.

Orders & products

Where can I find product details?
Each product page includes its description and available product images. Please review these details before placing your order.

When is my order processed?
Orders are generally prepared within 1–3 business days after payment confirmation. Busy periods and holidays may require additional time.

Shipping & tracking

How long does delivery take?
Estimated delivery is approximately 7–15 business days for the United States and 10–25 business days for other international destinations. These are estimates and may vary.

Will I receive tracking details?
A shipping confirmation email with tracking information will be sent when tracking is available. Updates may take some time to appear.

Returns & refunds

Can I request a return?
You may request a return within 30 days of receiving your order. Items should be unused, in original condition, and include original packaging when applicable. Please read our Return & Refund Policy for exclusions and steps.

What if my item arrives damaged or incorrect?
Contact us promptly with your order number and a description of the issue. Photos may help our team review the request.

Need more help?

Email service@lorevanty.com or call +86 15621742789. Support hours are 8:00 AM–10:00 PM China Standard Time (UTC+8).